24/7 access · First-language support · Easy to arrange
Support for leaving care teams
Many of the young people you support came to the UK on their own, and some have been through more than most of us will ever face. Being able to talk to someone in their own language, at any time of day or night, can make a real difference.
Refugee Host Support works with leaving care and UASC teams to give young people access to confidential wellbeing support in their first language. Support is delivered by our specialist partner providers. We set up the memberships, give you everything you need to pass on to each young person, and are on hand to help your team.
Support in their own language
Someone to talk to, in their own language.
What each young person can access
Each young person with an Ask Ali or Ask Hanna membership can access:
24/7 live support
With a counsellor, in their own language.
A members' website
And the Balancy wellbeing app.
Short-term counselling
By telephone or video.
A 24/7 NHS-registered GP helpline
By video or telephone (in English)
Work-life services
Practical information and personalised research on everyday issues
How it helps your team
An additional layer of wellbeing support that works alongside your personal advisers
Support is available around the clock, including evenings and weekends when your office is closed.
It supports your corporate parenting role and the wellbeing goals in each young person's pathway plan.
It reflects the government's statutory guidance on caring for unaccompanied children, which stresses support in a young person's own language and help with trauma and loss.
It works alongside your personal advisers' support, not instead of it.
It is simple to run: you choose which young people to offer it to, and we handle the rest.
Cost
Ask Ali and Ask Hanna memberships cost
£144
per young person per year, plus VAT.
Let's talk
We'd be happy to talk through how this could work for your young people. Arrange a 30-minute conversation, or email us at contactus@refugeehostsupport.co.uk.