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Ask Ali

A comprehensive support service providing wellbeing support in Ukrainian, Russian and English.

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We thought of everything!
Accessible, comprehensive, first language support delivered 24/7!

Ask Ali Services
Access to an NHS Registered GP helpline 24/7
Access to an NHS Registered GP helpline 24/7

The service includes an onlineface-to-face consultation service and electronic private prescription service.

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24/7 First Language Advice Line
24/7 First Language Advice Line

24/7 First language emotional support service for Afghan families.

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Balancy app
Balancy app

App, with Articles and resources and direct access content

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Work-Life Services
Work-Life Services

Consultations, personalised research and resources for a nearly limitless range of topics

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Discounts & Benefits
Discounts & Benefits

Discounts with thousands of top national brands and retailers.

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Short-term Counselling
Short-term Counselling

Solution focused sessions delivered by video or phone.

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Members website and App.
Members website and App.

Members Website and App

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Your GUESTS are in good handsWhy Ask Ali?

An annual membership service, designed to support and assist people in Dari, Pashto, Farsi and English. with the transition of moving to the UK.


A cost effective and reliable service, supporting 24/7.


Delivered in partnership with established and prominent organisations.

  • ‘This is just the support we have been looking for. Access to people who can talk in your own language is just what you need when you are distressed. Thank you for making this happen’

    Lee, Project lead.

  • The Stay Connected Group meetings have been really helpful. A previous meeting helped prepare my wife and I for the arrival of our guests. Last night’s meeting opened our eyes to the ongoing challenges for hosts and guests as time passes…. The group members offered mutual support to each other which is clearly beneficial.

    Phillip (Host)

  • Refugee Host Support provides a great service, they are very responsive to meeting the needs of our hosts, have assisted with resources for advertising the full benefits of the service and the Director has attended one of our virtual host meetings which was very well received.

    Sarah, LA Service Manager

  • Our Community Connectors work with Hosts and the Ukrainian families coming to live in under the Homes for Ukraine scheme. Having the opportunity to connect the Hosts directly to the expertise and wide-ranging support on offer by the Refugee Host Support service has proved invaluable.

    Gail, Community Connections Manager

  • It's been brilliant having such professional and friendly support - especially at slightly tricky / unusual times. Without it, I think I would have found the hosting experience much more daunting.

    Helen (Host)

Our service partners

Memberships

Support for refugees when needed, from people who understand

First language services designed to promote
resilience and stability

Information about memberships, pricing & more:

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