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Comprehensive support service for Ukrainian speaking refugees

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Comprehensive membership service for hosts who open their homes to refugees

Trusted by many, including…

Services

24/7 Support

Unlimited 24/7 365 access to Accredited and Qualified Counsellors or Psychotherapists.

Stay Connected Groups

Connect with other hosts / supporters across the UK. Networks such as these can lead to life-long friendships and provide practical support.

Access to Counselling

Face to face, telephone or online counselling sessions with experienced, accredited and qualified counsellors or psychotherapists.

Online CBT

Training Podcasts

Insights into the experiences of others who have worked with refugees, those who’ve opened their homes to others and experts in relevant fields.

Digital Wellbeing and App

The online digital platform and app gives you a range of programmes from beginner to advanced. Coach-led or self-directed – the choice is yours.

Rewards & Discounts

Membership includes access to discounts at thousands of top national brands and more

Advice Lines

Including financial advice, legal advice, consumer advice, career advice, mediation & more.

Mediation

Turn arguments into agreements. In partnership with National Family Mediation and the Association for Family Mediators of Ukraine.

Your hosts are in good handsWhy choose Refugee Host Support?

An annual membership service, designed to support and sustain.

Built on decades of experience of supporting those who open their homes to strangers.

Responsive and proactive support to promote the stability of placements.

A key resource to recruit and retain hosts.

Low-cost options.

Mediation delivered in Ukrainian, included in the Partner Plan.

Unlimited 24/7 access to counsellors or psychotherapists.

Comprehensive wellbeing resources – to proactively support resilience.

Direct counselling to support in times of challenge.

Peer support – to share solutions.

''I've hosted a Ukranian Refugee since June 2022 and it's working brilliantly from both sides. Refugee Host Support gave an excellent talk on how the site works so I signed up. I'm elderly & not techie, but they were extra patient with me -and Bingo it was fine. What a super service!

Ann B (Host)
The Stay Connected Group meetings have been really helpful. A previous meeting helped prepare my wife and I for the arrival of our guests. Last night’s meeting opened our eyes to the ongoing challenges for hosts and guests as time passes…. The group members offered mutual support to each other which is clearly beneficial.

Phillip (Host)
Refugee Host Support provides a great service, they are very responsive to meeting the needs of our hosts, have assisted with resources for advertising the full benefits of the service and the Director has attended one of our virtual host meetings which was very well received.

Sarah, LA Service Manager
Our Community Connectors work with Hosts and the Ukrainian families coming to live in under the Homes for Ukraine scheme. Having the opportunity to connect the Hosts directly to the expertise and wide-ranging support on offer by the Refugee Host Support service has proved invaluable.

Gail, Community Connections Manager

Our service partners

Trauma Informed Services

At Trauma Informed Services we support organisations to become trauma informed so staff, carers or volunteers can recognise trauma, and respond in a way that avoids harm, supports recovery, and promotes individual resilience. By developing safety, trust, promoting choice, prioritising collaboration, and empowerment, we can minimise re-traumatisation. This will improve engagement in services and ultimately improve quality of life for individuals. www.traumainformedservices.co.uk
Spectrum Life

Spectrum.Life currently provides mental health and wellbeing support to members of over 2,000 organisations across Ireland and the UK, with a total of over 4 million active users. We focus on clinical efficacy and outcomes as our prime responsibility. We do this by providing or enabling best-in-class services, delivered by fully accredited, experienced professionals through our in-house built technology.
National Family Mediation

Established in 1982, National Family Mediation is the original provider of family mediation. Our network of mediation services, each of which is a not-for-profit provider, delivers family mediation in over 500 locations across England and Wales, delivering some 16,000 mediation sessions each year.
Devon Ukrainian Association

DUA’s mission is to build a thriving Ukrainian community by creating platforms where people meet, exchange and help each other.
DUA maintain a diligent focus on the needs of newly arrived people from Ukraine and on opportunities to amplify their voices concerning their wellbeing which inextricably linked to Ukraine's fight for freedom and independence.
Association for Family Mediators of Ukraine

On January 17, 2019, the public organization “Association of Family Mediators of Ukraine” (AFMU) was registered in Ukraine.
Based on the best world practices and experience, AFMU was created in order to:
• offer the community of professional family mediators of Ukraine an internationally recognized code of practice and accreditation;
• support family mediators in their ambition for development;
• popularize the values and practices of family mediation.
Currently, the organisation has its functional base in the UK.
Support for Volunteers

We are an organisation established by passionate people with over 25 years of international experience in supporting those who help others, giving them security, care and hope. Volunteers are always active at the heart of every UK community. So, we take time to support them and celebrate them.